Frequently asked questions
Can I return or refund my order?
Yes. If your print arrives damaged or faulty, contact us within 14 days and we’ll replace or refund it for free. EU customers also have a 14-day right of withdrawal from delivery — full details in our Refund Policy.
How long does shipping take?
About 1–2 weeks worldwide. Every print is made to order — good things take time (but not too much).
What are the paintings printed on?
Each piece is a textured impasto-style print on premium canvas — rich, fade-resistant colors with a sculptural, hand-painted feel.
What sizes do you offer?
Four sizes for every painting: 21×30, 30×40, 50×70 and 70×100 cm. Pick the one that fits your wall.
How can I contact you?
Email info@velorapaintings.com
We’ll always get back to you.